You can pause a job that you have already started when you want to make sure customers are only invoiced for the time that their job is actually being worked on; for example:

• you don't want to charge customers for the time you are on a break
• an unexpected event occurs that requires the job to stop for a period of time while the issue is resolved.  

When you pause a job it remains on your job's list. The job record of the time spent on the job stops at the time it is paused and doesn't begin again until the job is unpaused. You can unpause the job and so can your dispatcher.

You can update a paused job's custom fields and invoice information while a job is paused, but you can't complete job steps without automatically unpausing the job.

In this article

This article explains how to pause and unpause jobs in the Android vWork mobile app. 

Topics include:

• Pause a job
• Unpause a job
• Related articles

Click a link from the topic list above to go to that topic. You can return to this topic list by clicking this icon:

Pause a job

You can pause a job from the job's Details screen. When you pause a job your dispatcher can see it is paused on the Schedule and in the Jobs tab; you can see it as paused in your vWork mobile app. 

To pause a job, in the Details screen:

1. Tap  to open the job management options.
   
   
   
   
2. Tap Pause from the job management options that show at the bottom of the screen.
   
   
   
   
3. The job is paused. You can see the job paused information in a yellow banner above the job title information at the top of the screen.
   
   

Unpause a job

You can unpause a job from the Jobs screen and from the job's Details screen.

Unpause from the Jobs screen

To unpause a job from the Jobs screen:

1. Scroll to the job and tap the yellow banner that shows the job is paused.
   
   
2. A pop-up asks you to confirm that you want to unpause the job. Tap Resume to unpause the job.
   
   

Unpause from the Details screen

To unpause a job from the job's Details screen:

1. Tap the yellow banner that shows the job paused information above the job title information.  
   
   
   
   
2. A pop-up asks you to confirm that you want to unpause the job. Tap Resume to unpause the job.
   
   

Related articles

• To see how to pause and unpause a job in the Android vWork mobile app, please read the article, Android: Pause a job in the vWork mobile app.
  
  
• To see how a dispatcher can pause and unpause a job, please read the article, Pause and unpause a Job in the Schedule.