Start time slots (Time Windows) on Jobs

What are Start Time Slots (time windows)?

Start time slots are time windows that are applied to Assets and Jobs. They restrict when jobs can be done. A time wndow specifies periods of time in which jobs must be completed (within specified time windows) or must not be completed (outside specified time windows).   

Start time slots can be set in jobs, job templates and assets.  They are included in route optimization to ensure jobs are scheduled only within, or outside, the time windows specified - depending on which option is selected when setting the start time slots.

For example, if you have an asset (maybe a building on a busy highway) that is affected by rush hour traffic, and you would prefer jobs were not assigned around rush hour, you could add time windows to the asset that prevent jobs from being done during rush hour. These windows would pull through to any job for this asset. All route optimized jobs for the asset would work around rush hour.

How do I add time windows?

1. You can choose to add a time window to:

  • The Job Template - this will flow through to any jobs based on this template.
  • The Job - this is for one-off jobs that might need time restrictions.
  • The Asset - This will flow through to any job with this asset.

Edit_Job__Delivery_Template___vWork.png

Below is a time window on an asset:

vWork_-_Mobile_Workforce_Platform.png

 

Time windows can be within specified times, or outside of specified times. Choose whatever is easier or suits your business.
Note: You cannot choose both time windows both within a specified time and times outside a specified time for a job. You must choose one or the other. If time windows are set for an asset and you want to add to these in the job, you must use the same format as used for the asset: within hours or outside hours.

Edit_Job__1_Hour___vWork.png

 

How will the time windows affect my jobs?

Job time windows are designed primarily for the route optimization feature. When routing jobs the optimization system will respect the time windows set on the jobs and will only assign these jobs to start times that work with these time windows. This is great for avoiding busy times like rush hour or times when a business is closed.

A job can still be manually assigned outside of a time window, but the dispatcher will be warned they are scheduling the job outside the time window restrictions.

This will show in the schedule like this:

time_windows_warning_2.png


It will show in the job like this:

time_window_warning.png

 



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