Salesforce created Jobs do not use a vWork template
When a vWork job is created/imported from Salesforce it does not use one of your vWork job templates.
Instead, a three-step job is created with steps called: Start, At Location, and Finish.
The vWork job is populated with Salesforce information as follows:
Salesforce | ----> | vWorkApp |
Task Subject | becomes | Template Name |
Task Contact Name | becomes | Customer Name |
Task Contact Mailing Address | becomes | Delivery Contact |
Account Contact | becomes | Billing Contact |
Account Shipping Address | becomes | Step 2 Address |
Task ID | becomes | Salesforce ID Custom Field |
Task Due Date | becomes | Due Date Custom Field |
Task Name | becomes | Task Name Custom Field |
Task Description Comments | becomes | Task Comments Custom Field |
Task Contact Name | becomes | Contact Name Custom Field |
Contact Phone Number | becomes | Contact Phone Number Custom Field |
Salesforce User Name | becomes | Created By Custom Field |
In addition to the default Salesforce > vWork Job mapping above, you can also choose to include extra information from Salesforce, click here for more information.