vWork is updated 3-4 times per week on average. You should not ever see or be disturbed by these updates, no downtime is required.
We send out release notes every time a change is made and you can signup for our release notes mailing list here.
Scheduled maintenance is sometimes required to update core components like databases. These are rare, maybe only 1-3 times per year.
We ensure these are planned to take place at our quietest time (usually on a weekend evening).
We email all admin users at least 1 week before this occurs. This emailed notification will include an ETA to the maintenance event as well as some indication of how long it is likely to take.
If you are not a vWork admin user and wish to sign up for these notifications, please add yourself to our outages mailing list here.
Unplanned outages are avoided at all costs. However, if this occurs, we will update you via our status page. You'll find this at: http://vworkapp.status.io/
If the unplanned outage is likely to continue for more than a few minutes, you'll be automatically redirected to the status page where we will post regular updates.
Subscribe to the vWork status page
We encourage everyone to subscribe to vWork Status updates by clicking the Subscribe button on our status page. Once subscribed you'll be emailed updates and uptime notices to keep you fully informed of vWork's status.