Like the custom fields you add to a job template, asset custom fields enable you to add extra information about your assets that add to the standard information that all vWork assets have. You add this information through the vWork settings for Assets. 

Once added an asset custom field shows for all your assets.

Asset custom fields are either 'Read-only' or 'Hidden'.

• 'Read-only' custom fields are visible to your mobile workers in the mobile app and provide them with extra information about the asset (e.g., an access code, phone number, site specific information etc). 
• 'Hidden' custom fields can only be viewed in the job editor in the web app once the asset is added to a job. Mobile workers can't see hidden fields.

You can add up to ten custom fields to your assets. These can be any type of custom field you would normally find in a job (e.g., text, picklists, dates, images, etc).

In this article

This article explains how to add custom fields to all assets and then how to save information in that custom field for an asset.

Topics include:

• Add custom fields to an Asset
• Add information to an asset in a custom field
• View the asset's custom fields in a job

Click the link from the topic list above to go to that topic. You can return to ths topic list by clicking this icon:

Add custom fields to an Asset

To add a custom field to all your assets:

1. Go to Settings > Assets.
   
   
2. Click Add Field.
   
   
3. Give the field a name and select the type of field it is.
   If you wat the same information in this custom field saved with all you assets then add it here; and if you want to customize the information leave this empty - you can add it to the asset later.
   Finally, select the field's permissions.
   
   
4. Click Update Asset Settings
   
   
   

❗ Caution: If you add or remove a custom field from these settings it is added or removed for all assets in your vWork account. 

Add information to a custom field in an asset

Once you have set up one or more custom fields for your assets you can add information to the custom field in each asset as needed.  

To add information to an asset custom field:

1. Open the asset or create an asset; go to Assets > Assets List and either:
   • click to select and open an existing asset, or
   • click to create a new asset.
     
     
2. In the asset scroll to the 'Extra Information' section and add the information required for the custom field.
   
   
3. Click   or to save the asset information.
   
   In this example, we are updating an existing asset. We have added a 'Read only', 'number' type custom field for a 'Key code' in the asset settings. Now we can enter a number for the 'Key code' cutom field in custom field for this asset. We have entered the code '123456'.
   
   

View the asset's custom fields in a job

Once the custom field information is added to an asset and the asset is associated with a job, you will see the custom field information in the Job Editor for the job and on the vWork mobile app.

vWork Job Editor

To view the custom field in the Job Editor:

1. Open the Job Editor for the job. You can do this from any of the places where you can open a job in vWork (Jobs tab, Schedule, Map etc).
   
   
2. Scroll to the 'Assets' section and click More to reveal the asset custom fields.
   
   In this example, we can see the 'Key code' asset custom field in the 'Asset' section for this job. 
   
   
   

vWork mobile app

In the mobile app the custom field shows in the 'Custom Field' section of the Asset Details screen, and in the 'Asset' section of the Fields screen.

Asset Details screen

To view the custom field in the the Asset Details screen:

1. Tap a job in the Jobs screen to view the job's 'Details'.
   
   
2. Scroll to the 'Assets' section in the Details screen, and tap to open it.
   
   
3. Scroll to the 'Custom Fields' section in the Asset Details and (Android only) tap to expand.
   
   In this example, we are viewing the 'Asset Details' on the iOS vWork mobile app.
   
   

Fields screen

To view the custom field in the the Fields screen:

1. Tap a job in the Jobs screen to view the job's 'Details'.
   
   
2. Tap to open the Fields screen.
   
   
3. Scroll to the 'Asset Details' section and (Android only) tap to expand.
   
   
4. The custom field shows in this section.
   
   In this example in the iOS vWork mobile app we can see the custom 'Key code' in the Fields screen.