Multi-Assign (also sometimes called 'Broadcast Dispatch')  enables a job to be published to multiple workers' on the vWork mobile app at the same time. When the first worker accepts the job it is removed from the other workers' mobile apps and the job is scheduled to that worker.  This can be useful for:

• fast-moving and urgent group dispatch environments like a taxi company or urgent courier service.
• 'Lights Out Dispatch' where new jobs are automatically sent to all workers without the intervention of a dispatcher.

Multi-Assign is a standard feature in vWork that is enabled in the Settings > General tab under the Multi-Assign setting. It works when the Accept and Decline Job setting is enabled.

🔔 Note: The 'Multi-Assign' setting is only visible when you have more than one mobile worker set up in your account. If you can't see this option go to the User settings and set up a second mobile worker.

In this article

This article explains how to adjust your vWork settings to enable Multi-Assign and then how to broadcast a job to all workers when it is published.

Topics include:

• Set up Multi-Assign
• Broadcast a job

Click the link above to go to that topic. You can return to this topic list by clicking this icon:

Set up Multi-Assign

To enable Multi-Assign in your vWork account:

1. Go to Settings > General
   
   
2. Scroll to the heading 'Accept and Decline Jobs' and click on the checkbox next to Enabled to turn on the Accept and Decline Jobs feature for your mobile workers.  
   🔔 Note: You don't need to enable Auto-Decline. This option automatcally declines if it is not accepted by a worker in a set period of time.
   
   
3. Scroll to the heading Multi-Assign and click on the checkbox next to Broadcast to turn the Multi-Assign option on and enable jobs to be broadcast published to all workers.
   
   

Broadcast a job

Once you have enabled the Broadcast setting in your vWork account you can broadcast a job by opening the job editor and adding multiple workers to the worker field or assigning the job to all workers.

To broadcast a job:

1. Open the job editor and in the Job Information tab scroll to the heading Assign the Job to a Worker.
   
   
2. To broadcast the job to selected workers, click in the Worker field and begin typing a worker's name. Click to select their name from the options shown and add them to the job. Repeat for each additional worker you want to broadcast the message to.
   
   
   
   
3. To broadcast the job to all workers click the checkbox next to Assign the job to all workers.
   
   
   
   
4. Complete adding other information to the job then click Create or Update to save and publish the job.

The job now shows as Pending until one of your workers accepts the job. Once accepted the job is assigned to that worker and removed from other workers' schedules.