Steps are the foundation of all jobs; they outline the main tasks required to complete a job from start to finish. Every job must have steps. When you complete the first step it starts the job, and when you complete the last step the job status in vWork changes to 'Completed'. The time that passes between completing the first and last step is captured and recorded with each job. 

When a step has an address saved with it this is called a 'Step Address'. A Step Address can be geocoded; this means it has a location on a map that you can navigate to in the vWork mobile app.

In this article

This article explains how to complete steps in the vWork mobile app and use a geocoded 'Step Address' to navigate to a location where a step will be completed.

Topics include:

• View job steps
• Complete a step in the Steps screen
• Uncomplete a step in the Steps screen

Click the link from the topic list above to go to that topic. You can return to this list by clicking this icon:

View job steps

Steps are viewed and completed in the Steps screen.

To open the Steps screen you must first have accepted a job (if 'Accept and Decline' is enabled in your vWork account) and have opened it from the Jobs screen to display the job's Details screen.

From the job's Details screen, there are two ways to view the Steps for the job in the 'Steps' screen:

1. Tap the Steps option from the items at the bottom of the screen.
   
   
   
   
2. Or, tap the Current Step section of the Details screen.
   
   

Complete a step 

Steps are completed in the Steps screen, or they can be quickly completed directly in the Details screen. We explain both methods below.

💡 Tip: before you tap to complete a step, make sure you have completed all the fields for that step in the jobs's Fields screen.

Complete a step in the Steps screen

The step that you are working on has a Teal background.

To complete a step:

1. Open the Steps screen.
   
   
2. Tap the step. The Teal background moves to the next step as this becomes the active step.
   
   The step you tapped to complete it displays a white checkmark in a gray circle . This shows the step is complete.
   
   In this example, we tapped 'Arrive'. This step is now completed and 'Check and fill' is now the active step. It displays the Teal background.
   
   

🔔 Note: Steps that are still to be started and aren't active have a White background. In this example, 'Finish' is still to be started and is not the active step.

Complete a step from the Details screen

You can also complete a step directly from the Details screen without opening the Steps screen.

To complete a step from the Details screen:

1. Tap in the 'Current Step' area of the Details screen.
   
   Each time you tap the current step is completed. You can see what step you are up to in the 'Current Step' section on the screen by looking at the 'x/y' step count (e.g., 2/3 - step 2 of 3).
   
   In this example, we are up to 'Check and fill'. When we tap   'Check and fill' is completed and we see the next step displayed in this section of the Details screen.
   
   
   
   

Uncomplete a step in the Steps screen

If you complete a step by mistake you can reverse the step completion.

💡 Tip: you can only ucomplete the step before the active step. If you need to uncomplete multiple steps you must do this is reverse order to the order you completed them in.

To uncomplete a step:

1. Double tap the step to display a pop up asking you to confirm that you want to uncomplete the step. In this example we want to uncomplete step 1, 'Arrive'.
   
   
2.  Tap Uncomplete Step to confirm that you want to uncomplete the selected step.
   
   
   
   
3. After you uncomplete a step it becomes the active step and its background changes back to Teal.