'Accept and Decline Jobs' is a General setting in your vWork account. It can be enabled and disabled by your vWork Administrator.
When enabled, this setting asks you to accept or decline a job published on your vWork mobile app. When you 'Accept' a job it is fully assigned to you and is added to your jobs list on the Jobs screen at its scheduled start time. When you 'Decline' a job it is removed from your jobs list and can be reassigned to another worker by your dispatcher.
In this article
This article explains how to 'Accept' a job or 'Decline' a job in the vWork mobile app.
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Accept or Decline from the Jobs screen
Jobs show as 'Pending' on your Jobs screen in the mobile app when you need to 'Accept' or 'Decline' them. They also show a Decline Job option and an Accept Job option with the job.
A job is not assigned to you until you 'Accept' it.
Accept a job
To accept a job from the Jobs screen:
- Tap
to change the jobs status from 'Pending' to 'Assigned to you.
- The job shows on your jobs list with the 'Decline Job' and 'Accept Job' options removed and the status pie chart updated to 'Assigned'
.
Decline a job
To decline a job from the Jobs screen:
- Tap
to open a list of reasons that you are declining the job.
- Tap to select a reason from the options displayed.
- The job is removed from the Jobs screen. The dispatcher sees the job with a status of 'Declined' and the reason the job is declined shows in the label from the job on the dispatcher's Schedule.
Accept or Decline from the job's Details screen
The Details screen provides another place where you can accept or decline a job. It shows more information specific to the job so that you can make a more informed decision before you accept or decline.
To open the Details screen and accept or decline a job:
- Tap a job in the Jobs screen to open the job's Details screen.
- From the details screen, tap the corresponding button to Accept or Decline the job.
If you choose Decline select a reason for decline from the list of options.
The dispatcher is notified with the reason you have selected and the job is removed from your Jobs screen.