Steps are the foundation of all jobs; they outline the main tasks required to complete a job from start to finish. Every job has to have steps. When you complete the first step it starts the job, and when you complete the last step the job status in vWork changes to Completed. The time that passes between completing the first and last step is captured and recorded with each job.
When a step has an address saved with it this is called a 'Step Address'. A Step Address can be geocoded; this means it has a location on a map that you can navigate to in the vWork mobile app.
In this article
This article explains how to complete steps in the mobile app and use a Step Address to navigate to a location where a step will be completed.
Topics include:
- Open the Steps screen
- Complete a step in the Steps screen
- Uncomplete a step in the Steps screen
- Navigate to a Step Address from the Steps screen
- Complete a step from the job's Details screen
Click the link from the topic list above to go to that topic. You can return to this list by clicking this icon:
Open the Steps screen
Open the Steps screen to view and complete the job steps. To open the Steps screen you must first have accepted a job (if 'Accept and Decline' is enabled in your vWork account) and have opened it from the Jobs screen to display the job's Details screen.
Once you have opened the job's Details screen, there are two ways to open the Steps for the job:
- Tap into the Steps screen from the red banner to open the steps for the job, OR
- Tap the 'Step' section in the job's Details screen to open the job's Steps screen.
Note: You can see the step label in the steps area. As you complete each step the STEP x/n progresses to show you which step you are up to in the job. In this example, you are at Step 2 of 3. This shows as STEP2/3.
Complete a step in the Steps screen
Steps are completed in the Steps screen. The step that you are working on has a Teal background.
To complete a step:
- Tap the step. The Teal background moves to the next step as this becomes the active step.
The step you tapped changes its background to Gray and displays the 'completed at' time and a red checkmark to show it is now completed.
In this example, we tapped 'En route'. This step is now completed and 'Arrival' is the active step.
Note: Steps that are still to be started and aren't active have a White background. In this example, 'Deliver' is still to be started.
💡 Tip: before you tap to complete a step, make sure you have completed all the fields for that step in the jobs's Fields screen.
Uncomplete a step in the Steps screen
If you complete a step by mistake you can reverse the step completion.
To uncomplete a step:
- Hold your finger on the step.
In this example, to uncomplete the 'Arrival' step and make this the active step, press and hold 'Arrival' until the step changes color from Gray to Teal.
Navigate to a Step Address from the Steps screen
When a step has a step address that is geocoded it displays the map icon . You can use this to navigate to the step's location using a 'maps' app on your Android device.
To open a maps app on your Android device:
- Tap
in the step to display the maps applications that are available.
- Tap to select the maps application that you prefer.
In this example, we tap WAZE to open WAZE and start navigation to the step address. - When you have reached your destination using the maps app, tap the back button on your device to return to the Steps screen in the vWork mobile app.
Complete a step from the job's Details screen
You can also quickly complete steps from the job's Details screen without opening the Steps screen.
To complete steps from the Details screen:
- Tap
in the Steps area of the Details screen.
Each time you tap
In this example, we are up to 'Arrival'. When we tap