Fields are used to give you information about a job, or they enable you to capture information about a job while completing it. There are different types of fields including text, photo, number, date, link, and others.
If you are having trouble seeing fields for a job it may be that the fields are grouped by section and the sections are collapsed (closed); only the section headings are visible on the Fields screen. We do this to make it easier to navigate through the fields when there are a lot of them in your job.
In this article
This article explains how to view fields and navigate around the Fields screen on both iOS and Android mobile devices.
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View fields in a collapsed section
This is what collapsed sections look like for a Vehicle Safety Inspection job on an iOS device (iPhone). When field sections are collapsed you only see the section headings; in this example, the headings are 'Exterior inspection', 'Interior inspection', 'Comments/Concerns', and 'Acknowledge vehicle is safe to use'.
💡 Tip: This looks similar on the Android vWork mobile app; the instructions to expand and contract sections are the same on both iOS and Android vWork mobile apps.
Expand a section
To expand a section and view the custom fields in it:
- Tap the section heading.
Here is the same job with the first section, 'Exterior Inspection', now expanded.
You can see there are a lot of fields to complete in this section. If they weren't hidden in a section (as they were before we expanded the section) it would be hard to know there were more fields further down the screen.
Collapse a section to hide the fields
There are two ways to collapse a section:
- Tap the section heading to hide the fields in that section.
- Alternatively, tap another section heading to open that section and collapse the section you were in.
Scroll to see more fields
Sometimes you may have a job that has sections with so many fields that they extend below the bottom of the screen.
To view fields in a section that extends beyond the bottom of the screen, and other section headings, drag your finger up the screen.
Here is the same job after we have dragged a finger up the screen to scroll. This reveals the remaining fields in this section and the other field section headings that are beneath it.