There are seven job colors in vWork. The colors are very useful in telling you quickly what the status of a job is. Each of the images below is how a job appears in the left-hand panel of the schedule. The same job will show a colored dot on the Jobs tab, and it will also show on the map as a colored triangle.

Standard status colors

Unassigned (No Start Time)

This is a new job that hasn't been given a start time and has no worker assigned to it. This will only appear on the left-hand panel of the schedule.  

Unassigned (With Start Time)

This is a new job that has been given a start time. It also has no worker assigned to it. This will appear on the left-hand panel and also on the Workbench in the schedule. 

Unpublished

This is a job that has a start time and has been placed on the worker's schedule. The Publish Schedule button flashes on the schedule when you have unpublished jobs. At this time the job hasn't been sent to the mobile worker's phone. 

Assigned

This is a job that has been published and sent to the mobile worker's phone. 

Started

This is a job that has been started by your worker

Completed

This is a job that has been completed by your worker.

Additional information

Additional colors show the status of the job when exceptions to the normal process occur.

Pending

This is a job that has been published on your mobile worker's phone but has not yet been accepted by your mobile worker. You will only see this status if you have enabled Accept and Decline Jobs in your account settings.

Declined

This is a job that has been declined by a mobile worker from their phone, or the job wasn't accepted by the mobile worker within the time timeframe specified in your settings. You will only see this status if you have enabled Accept and Decline Jobs in your account settings.

Paused

       
Schedule      Jobs tab                               Map

This yellow pause symbol is overlayed on the job in the schedule when a mobile worker pauses a job. It also shows as a yellow dot on the Jobs Tab and as a green triangle overlayed with a pause button on the map. 

Job started progress pie chart

The pie chart in the left-hand panel on the schedule next to a job also gives you an indication of the status.

This image shows that a job has started and that steps have been completed. In this example, the job has 4 steps of which 2 have been completed. As each step is completed in the green pie chart the completed portion changes to grey.