There may be times when you want to remove a job or several jobs from the Schedule. The job may have been canceled by your customer or you may have created a job by mistake. In vWork you can Cancel or Delete a single job or many jobs. 

❗ Important: Cancel and Delete do different things in vWork.

• When you 'Delete' a job you remove it from vWork completely. It can't be recovered.
• If you want to keep a record of a job but remove it from the your scheduled jobs, you can choose to 'Cancel' the job instead. This shows the job as canceled in the Jobs list. It can be searched for and reported on, and if required, reinstated.  

In this article

This article explains how to cancel and delete jobs.

Topics in this article include:

• What does it meant to Cancel a job
• What does it mean to Delete a job
• Cancel or delete jobs
• Select several jobs to cancel or delete in bulk

Click a link from the topic list above to go to that topic. You can return to this topic list by clicking this icon:

What does it mean to Cancel a job

What is a canceled job?

When you cancel a job it still exists in vWork and can be can be reinstated and reported on. It will remain on the jobs list in the Jobs tab with a status of Canceled. Canceled jobs do not have start times as all scheduled and actual start times are removed from a job at the time it is canceled.

🔔 Note: You can't cancel completed jobs or jobs that have a project dependency set against them.

Reinstate canceled jobs

You can reinstate canceled jobs so they can be completed. Jobs can be reinstated from:

• The job editor for a job.
  1. Open the job
  2. Click the reinstatement option in the 'Job Information' tab.
     
     
     
     
• The Jobs tab using the Actions menu. This can be used to reinstate single jobs or many jobs at once.
  1. Select the job or jobs using the checkbox on the left of the Jobs list
  2. Click the Actions button
  3. Click 'Reinstate'.
     
     

Report on canceled jobs

You can also report on canceled jobs. Select the Canceled job status when preparing your report in the Reports tab.



🔔 Note: When you report on canceled jobs all canceled jobs included in the Jobs tab are included in the report regardless of the date and time range you select.  vWork jobs that don't have start times are always included in reports. Canceled jobs do not have start times as all scheduled and actual start times are removed from a job at the time it is canceled. 

What does it mean to Delete a job

When you delete a job in vWork the job is removed from vWork completely and cannot be retrieved or reinstated. You cannot report on deleted jobs.

🔔 Note: You can limit the permission to delete jobs so that this can only be done by a vWork Administrator. This prevents dispatchers from permanently deleting jobs.
This is enabled in the General Settings. 

Cancel or delete jobs

Cancel or delete jobs one at a time from the Job Editor

You can cancel or delete jobs one at a time from within the job editor for the job.

1. Click the or button.
   
   

Cancel or delete one or many jobs from the Jobs tab

You can also cancel or delete jobs in bulk from within the Jobs tab.

1. Select the jobs you want to delete or cancel by adding a checkmark next to them in the Jobs list.
   
   
2. Click the Actions button to show the Action menu. 
   
   
3. Select Cancel or Delete from the Actions menu.
   
   
   🔔 Note: The Delete option will only display for dispatchers if the ability to delete has not been restricted. See Delete a job above for more information.
   
   
4. A warning will show asking you to confirm that you want to cancel or delete the jobs. If you are canceling jobs may also be asked to select a reason for cancelation if this has been enabled in the General Settings. If you want to proceed with the cancelation or deletion click OK to confirm.

Select several jobs to cancel or delete in bulk

You can easily select several jobs at once to cancel or delete using the search and filter tools in the Jobs tab.

🔔 Note: These instructions apply to searching for and selecting jobs to either Cancel and Delete. You can only Cancel or Delete. You can't do both at the same time.

To select several jobs at once:

1. Select the time filter you want to use. The 'ALL' filter will show all jobs and is best for finding jobs created at anytime. The other time filters give you more specific time frames.
   
   
   
   
2. Use the Search filter to further refine the jobs you want to select. In this example we have chosen the 'Status' filter.
   
   We have used this to search for the Job 'Status' of 'Assigned' to only show Assigned jobs n the Jobs list.
   
   
   
   
3. The search filters used show in the 'Search' field and the number of jobs that match the search creiteria is listed next to the 'Actions' button. 
   
   
   
   
4. Click to select the jobs you want to Cancel or Delete from the list of jobs returned by your Filters. You can click the checkbox next to a job to select individual jobs, or click the checkbox next to the 'Id' heading to select all jobs listed.
   
   In this example, we have clicked to checkbox next to the 'Id' heading and selected all jobs returned by the filter.
   
   
   
   
5. Once you have selected the jobs, click the Actions button and choose the Cancel or Delete option.