vWork Reports are a standard feature in vWork. Our Reports feature has a comprehensive range of standard reports, and also a custom report option, to provide you with everything you want to know about job status, worker activity and utilization, customer activity, invoicing and quotes, health and safety, tags, and job audit information.
vWork Reports are very flexible and can be generated on an ad hoc basis and automatically - either to a schedule or when triggered by a job status or Alert. vWork Reports ensure you provide useful and timely information to your management, mobile workforce, customers, and other stakeholders.
In this article
This article explains the types of standard reports available and the options you have for creating them as required or automatically. Topics covered in this article:
If you want to learn more about how to generate reports please read the article: How to run a report using Run Now.
Report tab menu options
Reports are easily saved and shared in different file formats to meet your specific needs.
You can run reports on an ad hoc basis and automatically using the following Reports tab menu options:
- Run Now: This enables you to run any type of standard report as you need it on an ad hoc basis. To find out more read the article: How to run a report.
- Scheduled Reports: Automatically generate and email any standard or favourite report to all relevant stakeholders following a regular schedule. To find out more read the article: Scheduled Reports.
- Favourite Reports: Create a custom job status report customized to your specific requirements then save this report format for easy retrieval and use when generating Run Now and Scheduled Reports. To find out more read the article: Favourite Reports.
- Auto Reports: Automatically generate an Invoice or Job Status Report when a job is completed and email it to all relevant stakeholders. To find out more read the article: Auto Reports.
vWork report types
vWork provides a comprehensive set of report types. Using the search filters these reports can be tailored to fit the specific needs of your organization.
🔔 Note: By default, vWork holds 12 months of job data. Reports are limited to 30 days of data unless you export your data as an 'Export CSV' report. You can run a report for any 30 day period in the last year. If you need your data held for a different duration, please email support@vworkapp.com. We'll be in touch in talk about your requirements.
This table lists vWork’s report types.
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Shift Activity: |
This reports on the shift activity for selected mobile users and provides a summary that shows how much time they have been "on shift" in a given time period. This is useful for confirming hours worked. |
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Worker Activity: |
This report summarizes the duration of time selected mobile users have spent on each job in a given time period. It is similar to the Customer Activity report but it groups jobs by each mobile user. For each job assigned to a mobile user, the report shows: the customer’s name, a breakdown of time spent on each job step showing the start and finish time, and the total time spent on the job including the actual start and finish time. |
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Customer Activity: |
This report summarizes the duration of time your mobile users have spent on each job for a specific customer in a given time period. It is similar to the Worker Activity report but it groups jobs by customer. For each job associated with a customer, the report shows: the mobile user assigned to the job, a breakdown of time spent on each job step showing the start and finish time, and the total time spent on the job including the actual start and finish time |
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Job Status |
This reports on all data related to a job and the information captured while completing a job. This report includes signatures and photos, step information (label, time, and addresses), and any other information captured for a job. Note: The information provided in both Job Status report versions is the same. Job Status v2 has a better layout and displays photos in an improved format from the original legacy Job Status report. We recommend you use Job Status v2. |
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Run Sheet (CSV): |
This report provides a complete list of all jobs for a specific delivery run created in CSV file format so that it can be imported into a spreadsheet. This report includes everything you need to organize a loading dock and provides an overview of the jobs and customers mobile users are scheduled to do jobs for on a given day. |
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Job Sheets: |
This report generates job sheets for published jobs, that are not started, for a given time period. It enables you to print job sheets for mobile workers who do not have access to the vWork mobile app. A job sheet includes all the information needed to successfully complete jobs and record key milestones on the job including scheduled start time and estimated job duration, actual start time and duration, all steps, tags, hazards, and required custom fields (such as proof of delivery). |
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Job Invoices: |
This report provides a basic invoice for jobs that have had invoice data generated for them in a given time period. |
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Job Quotes: |
This report provides a quote for jobs that have had quote data generated for them in a given time period. |
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Audit Reports: |
This report provides an audit trail capturing all activity, amendments, and changes related to a job. It includes timestamps and the user name of every person who interacted with the job. Some examples of what is included in an Audit Report include: job created, job started, job canceled, job paused, step completed, step uncompleted, custom fields completed, job completed, job uncompleted, quote created, quote accepted, invoice created, and invoice updated. |
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Custom Reports: |
This is similar to the Job Status Report but you can customize it by hiding selected data so that it only shows information relevant to the person who will read it. This is useful for providing information to customers and other stakeholders where you want to share very specific information about jobs rather than all information. |
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Health and Safety: |
This report provides information on Health and Safety Events in a given timeframe. |
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Repeating Jobs: |
This report shows jobs that will be created in the future based on your defined repeating jobs. |
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CSV Export: |
This report creates a CSV file of all job information for a given time period. This is useful for generating job information to export to other systems. The CSV file is emailed to the user who requests it. Note: This report is not limited to 30 days worth of data. |
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Completion Report: |
This report shows you the percentage of all jobs assigned to mobile workers that have been completed in a given time period. |
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User Tags: |
This report creates a CSV file of a mobile user’s Health and Safety Tags and the associated expiry dates of the Tags. |
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Utilisation: |
This report shows the percentage of the workday that mobile workers have spent completing jobs. |